Contact & Info

I gladly accept returns and cancellations

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation within: 24 hours of purchase

I Don't Accept Exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Items in the Apparel section of my shop are made with a printing partner and I can't accept returns or exchanges because they are made-to-order.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders, Perishable products (like food or flowers), Digital downloads, Intimate items (for health/hygiene reasons)

Returns and exchange details

If there is a serious issue with an item, please contact me no later than a week from receiving package. Don't hesitate to communicate with me if there are any problems because I want to make sure that shopping here is a no hassle experience!

All payment methods are viewable at the bottom of each page.

Contact me if you have any questions.

The shipping cost does include tracking and insurance.

What does that mean? Well, if the package is lost or damaged during its travels, you may receive a full or partial refund! For damaged items, be sure to send pictures of the product and box/envelope it was sent in for better chances of getting a full refund.

Please keep your address up to date. If it is incorrect and I have not been informed of the new address before it is shipped out, you will be responsible for paying the extra shipping cost to have it sent back out to the correct address.

Anticipate for shipping to take longer during the holidays so please order your items early enough so that they will arrive on time.

Before leaving that less than 5 stars feedback, please send me a message so that I can help you out first. Any issue, big or small because I will message you about it anyway. I sincerely want to know where I went wrong so that I can make sure you're happy with your order and so that I don't make the same mistake again in the future. But please be nice because I have feelings, lots and lots of feelings.

Boring Legal Junk:

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with Policy and Terms of Use. I use your information as necessary to comply with my obligations.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Shopify. I share information with Shopify as necessary to provide you my services and comply with my obligations under both the Shopify Seller Policy and Shopify Terms of Use.

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Darling Homebody is not responsible for paying for duties, taxes, VATs, etc. It is the buyer's responsibility to anticipate and cover these costs.